← AI Workplace Quality
Lesson 2 of 4
Check claims against evidence
Separate unsupported and contradicted claims.
Do the work
- Compare each claim with a named source.
- A contradicted claim has opposing evidence. An unsupported claim has no measurement.
- Keep source IDs valid and avoid treating plausible statements as facts.
See the method
S3 says 72 of 80 tickets were correctly categorized.
Read every demonstration step
- S3 says 72 of 80 tickets were correctly categorized.
- That is 90%, not 95%.
- Satisfaction improvement has no measured evidence.
Practice independently
Exercise 1
Repair an inflated accuracy claim
Open practice →Exercise 2Mark an unsupported satisfaction claim
Open practice →Take it further
A structural score does not certify the quality of arbitrary prose.