62 original source records.
View source data
{
"sources": [
{
"id": "BRIEF",
"title": "Pilot scope",
"text": "Original fictional pilot starts 2026-11-02. This handoff includes only the ticket evidence in this file. Satisfaction was not measured."
},
{
"id": "POLICY",
"title": "Review policy",
"text": "Human approval is required before any customer reply. Exact repeated measurements of a ticket count once; conflicting measurements exclude that ticket entirely. Unlabelled tickets stay in the accepted manifest but are excluded from accuracy. Missing handling minutes are excluded from the median."
},
{
"id": "E100",
"title": "Measurement T100",
"text": "ticket_id=T100; actual=unknown; predicted=other; minutes=unknown.",
"record": {
"id": "E100",
"ticket_id": "T100",
"actual": null,
"predicted": "other",
"minutes": null
}
},
{
"id": "E101",
"title": "Measurement T101",
"text": "ticket_id=T101; actual=delivery; predicted=delivery; minutes=4.",
"record": {
"id": "E101",
"ticket_id": "T101",
"actual": "delivery",
"predicted": "delivery",
"minutes": 4
}
},
{
"id": "E102",
"title": "Measurement T102",
"text": "ticket_id=T102; actual=technical; predicted=technical; minutes=5.",
"record": {
"id": "E102",
"ticket_id": "T102",
"actual": "technical",
"predicted": "technical",
"minutes": 5
}
},
{
"id": "E103",
"title": "Measurement T103",
"text": "ticket_id=T103; actual=billing; predicted=billing; minutes=6.",
"record": {
"id": "E103",
"ticket_id": "T103",
"actual": "billing",
"predicted": "billing",
"minutes": 6
}
},
{
"id": "E104",
"title": "Measurement T104",
"text": "ticket_id=T104; actual=delivery; predicted=delivery; minutes=7.",
"record": {
"id": "E104",
"ticket_id": "T104",
"actual": "delivery",
"predicted": "delivery",
"minutes": 7
}
},
{
"id": "E105",
"title": "Measurement T105",
"text": "ticket_id=T105; actual=technical; predicted=technical; minutes=8.",
"record": {
"id": "E105",
"ticket_id": "T105",
"actual": "technical",
"predicted": "technical",
"minutes": 8
}
},
{
"id": "E106",
"title": "Measurement T106",
"text": "ticket_id=T106; actual=billing; predicted=billing; minutes=9.",
"record": {
"id": "E106",
"ticket_id": "T106",
"actual": "billing",
"predicted": "billing",
"minutes": 9
}
},
{
"id": "E107",
"title": "Measurement T107",
"text": "ticket_id=T107; actual=delivery; predicted=other; minutes=10.",
"record": {
"id": "E107",
"ticket_id": "T107",
"actual": "delivery",
"predicted": "other",
"minutes": 10
}
},
{
"id": "E108",
"title": "Measurement T108",
"text": "ticket_id=T108; actual=technical; predicted=technical; minutes=3.",
"record": {
"id": "E108",
"ticket_id": "T108",
"actual": "technical",
"predicted": "technical",
"minutes": 3
}
},
{
"id": "E109",
"title": "Measurement T109",
"text": "ticket_id=T109; actual=billing; predicted=billing; minutes=4.",
"record": {
"id": "E109",
"ticket_id": "T109",
"actual": "billing",
"predicted": "billing",
"minutes": 4
}
},
{
"id": "E110",
"title": "Measurement T110",
"text": "ticket_id=T110; actual=delivery; predicted=delivery; minutes=unknown.",
"record": {
"id": "E110",
"ticket_id": "T110",
"actual": "delivery",
"predicted": "delivery",
"minutes": null
}
},
{
"id": "E111",
"title": "Measurement T111",
"text": "ticket_id=T111; actual=unknown; predicted=technical; minutes=6.",
"record": {
"id": "E111",
"ticket_id": "T111",
"actual": null,
"predicted": "technical",
"minutes": 6
}
},
{
"id": "E112",
"title": "Measurement T112",
"text": "ticket_id=T112; actual=billing; predicted=billing; minutes=7.",
"record": {
"id": "E112",
"ticket_id": "T112",
"actual": "billing",
"predicted": "billing",
"minutes": 7
}
},
{
"id": "E113",
"title": "Measurement T113",
"text": "ticket_id=T113; actual=delivery; predicted=delivery; minutes=8.",
"record": {
"id": "E113",
"ticket_id": "T113",
"actual": "delivery",
"predicted": "delivery",
"minutes": 8
}
},
{
"id": "E114",
"title": "Measurement T114",
"text": "ticket_id=T114; actual=technical; predicted=other; minutes=9.",
"record": {
"id": "E114",
"ticket_id": "T114",
"actual": "technical",
"predicted": "other",
"minutes": 9
}
},
{
"id": "E115",
"title": "Measurement T115",
"text": "ticket_id=T115; actual=billing; predicted=billing; minutes=10.",
"record": {
"id": "E115",
"ticket_id": "T115",
"actual": "billing",
"predicted": "billing",
"minutes": 10
}
},
{
"id": "E116",
"title": "Measurement T116",
"text": "ticket_id=T116; actual=delivery; predicted=delivery; minutes=3.",
"record": {
"id": "E116",
"ticket_id": "T116",
"actual": "delivery",
"predicted": "delivery",
"minutes": 3
}
},
{
"id": "E117",
"title": "Measurement T117",
"text": "ticket_id=T117; actual=technical; predicted=technical; minutes=4.",
"record": {
"id": "E117",
"ticket_id": "T117",
"actual": "technical",
"predicted": "technical",
"minutes": 4
}
},
{
"id": "E118",
"title": "Measurement T118",
"text": "ticket_id=T118; actual=billing; predicted=billing; minutes=5.",
"record": {
"id": "E118",
"ticket_id": "T118",
"actual": "billing",
"predicted": "billing",
"minutes": 5
}
},
{
"id": "E119",
"title": "Measurement T119",
"text": "ticket_id=T119; actual=delivery; predicted=delivery; minutes=6.",
"record": {
"id": "E119",
"ticket_id": "T119",
"actual": "delivery",
"predicted": "delivery",
"minutes": 6
}
},
{
"id": "E120",
"title": "Measurement T120",
"text": "ticket_id=T120; actual=technical; predicted=technical; minutes=unknown.",
"record": {
"id": "E120",
"ticket_id": "T120",
"actual": "technical",
"predicted": "technical",
"minutes": null
}
},
{
"id": "E121",
"title": "Measurement T121",
"text": "ticket_id=T121; actual=billing; predicted=other; minutes=8.",
"record": {
"id": "E121",
"ticket_id": "T121",
"actual": "billing",
"predicted": "other",
"minutes": 8
}
},
{
"id": "E122",
"title": "Measurement T122",
"text": "ticket_id=T122; actual=unknown; predicted=delivery; minutes=9.",
"record": {
"id": "E122",
"ticket_id": "T122",
"actual": null,
"predicted": "delivery",
"minutes": 9
}
},
{
"id": "E123",
"title": "Measurement T123",
"text": "ticket_id=T123; actual=technical; predicted=technical; minutes=10.",
"record": {
"id": "E123",
"ticket_id": "T123",
"actual": "technical",
"predicted": "technical",
"minutes": 10
}
},
{
"id": "E124",
"title": "Measurement T124",
"text": "ticket_id=T124; actual=billing; predicted=billing; minutes=3.",
"record": {
"id": "E124",
"ticket_id": "T124",
"actual": "billing",
"predicted": "billing",
"minutes": 3
}
},
{
"id": "E125",
"title": "Measurement T125",
"text": "ticket_id=T125; actual=delivery; predicted=delivery; minutes=4.",
"record": {
"id": "E125",
"ticket_id": "T125",
"actual": "delivery",
"predicted": "delivery",
"minutes": 4
}
},
{
"id": "E126",
"title": "Measurement T126",
"text": "ticket_id=T126; actual=technical; predicted=technical; minutes=5.",
"record": {
"id": "E126",
"ticket_id": "T126",
"actual": "technical",
"predicted": "technical",
"minutes": 5
}
},
{
"id": "E127",
"title": "Measurement T127",
"text": "ticket_id=T127; actual=billing; predicted=billing; minutes=6.",
"record": {
"id": "E127",
"ticket_id": "T127",
"actual": "billing",
"predicted": "billing",
"minutes": 6
}
},
{
"id": "E128",
"title": "Measurement T128",
"text": "ticket_id=T128; actual=delivery; predicted=other; minutes=7.",
"record": {
"id": "E128",
"ticket_id": "T128",
"actual": "delivery",
"predicted": "other",
"minutes": 7
}
},
{
"id": "E129",
"title": "Measurement T129",
"text": "ticket_id=T129; actual=technical; predicted=technical; minutes=8.",
"record": {
"id": "E129",
"ticket_id": "T129",
"actual": "technical",
"predicted": "technical",
"minutes": 8
}
},
{
"id": "E130",
"title": "Measurement T130",
"text": "ticket_id=T130; actual=billing; predicted=billing; minutes=unknown.",
"record": {
"id": "E130",
"ticket_id": "T130",
"actual": "billing",
"predicted": "billing",
"minutes": null
}
},
{
"id": "E131",
"title": "Measurement T131",
"text": "ticket_id=T131; actual=delivery; predicted=delivery; minutes=10.",
"record": {
"id": "E131",
"ticket_id": "T131",
"actual": "delivery",
"predicted": "delivery",
"minutes": 10
}
},
{
"id": "E132",
"title": "Measurement T132",
"text": "ticket_id=T132; actual=technical; predicted=technical; minutes=3.",
"record": {
"id": "E132",
"ticket_id": "T132",
"actual": "technical",
"predicted": "technical",
"minutes": 3
}
},
{
"id": "E133",
"title": "Measurement T133",
"text": "ticket_id=T133; actual=unknown; predicted=billing; minutes=4.",
"record": {
"id": "E133",
"ticket_id": "T133",
"actual": null,
"predicted": "billing",
"minutes": 4
}
},
{
"id": "E134",
"title": "Measurement T134",
"text": "ticket_id=T134; actual=delivery; predicted=delivery; minutes=5.",
"record": {
"id": "E134",
"ticket_id": "T134",
"actual": "delivery",
"predicted": "delivery",
"minutes": 5
}
},
{
"id": "E135",
"title": "Measurement T135",
"text": "ticket_id=T135; actual=technical; predicted=other; minutes=6.",
"record": {
"id": "E135",
"ticket_id": "T135",
"actual": "technical",
"predicted": "other",
"minutes": 6
}
},
{
"id": "E136",
"title": "Measurement T136",
"text": "ticket_id=T136; actual=billing; predicted=billing; minutes=7.",
"record": {
"id": "E136",
"ticket_id": "T136",
"actual": "billing",
"predicted": "billing",
"minutes": 7
}
},
{
"id": "E137",
"title": "Measurement T137",
"text": "ticket_id=T137; actual=delivery; predicted=delivery; minutes=8.",
"record": {
"id": "E137",
"ticket_id": "T137",
"actual": "delivery",
"predicted": "delivery",
"minutes": 8
}
},
{
"id": "E138",
"title": "Measurement T138",
"text": "ticket_id=T138; actual=technical; predicted=technical; minutes=9.",
"record": {
"id": "E138",
"ticket_id": "T138",
"actual": "technical",
"predicted": "technical",
"minutes": 9
}
},
{
"id": "E139",
"title": "Measurement T139",
"text": "ticket_id=T139; actual=billing; predicted=billing; minutes=10.",
"record": {
"id": "E139",
"ticket_id": "T139",
"actual": "billing",
"predicted": "billing",
"minutes": 10
}
},
{
"id": "E140",
"title": "Measurement T140",
"text": "ticket_id=T140; actual=delivery; predicted=delivery; minutes=unknown.",
"record": {
"id": "E140",
"ticket_id": "T140",
"actual": "delivery",
"predicted": "delivery",
"minutes": null
}
},
{
"id": "E141",
"title": "Measurement T141",
"text": "ticket_id=T141; actual=technical; predicted=technical; minutes=4.",
"record": {
"id": "E141",
"ticket_id": "T141",
"actual": "technical",
"predicted": "technical",
"minutes": 4
}
},
{
"id": "E142",
"title": "Measurement T142",
"text": "ticket_id=T142; actual=billing; predicted=other; minutes=5.",
"record": {
"id": "E142",
"ticket_id": "T142",
"actual": "billing",
"predicted": "other",
"minutes": 5
}
},
{
"id": "E143",
"title": "Measurement T143",
"text": "ticket_id=T143; actual=delivery; predicted=delivery; minutes=6.",
"record": {
"id": "E143",
"ticket_id": "T143",
"actual": "delivery",
"predicted": "delivery",
"minutes": 6
}
},
{
"id": "E144",
"title": "Measurement T144",
"text": "ticket_id=T144; actual=unknown; predicted=technical; minutes=7.",
"record": {
"id": "E144",
"ticket_id": "T144",
"actual": null,
"predicted": "technical",
"minutes": 7
}
},
{
"id": "E145",
"title": "Measurement T145",
"text": "ticket_id=T145; actual=billing; predicted=billing; minutes=8.",
"record": {
"id": "E145",
"ticket_id": "T145",
"actual": "billing",
"predicted": "billing",
"minutes": 8
}
},
{
"id": "E146",
"title": "Measurement T146",
"text": "ticket_id=T146; actual=delivery; predicted=delivery; minutes=9.",
"record": {
"id": "E146",
"ticket_id": "T146",
"actual": "delivery",
"predicted": "delivery",
"minutes": 9
}
},
{
"id": "E147",
"title": "Measurement T147",
"text": "ticket_id=T147; actual=technical; predicted=technical; minutes=10.",
"record": {
"id": "E147",
"ticket_id": "T147",
"actual": "technical",
"predicted": "technical",
"minutes": 10
}
},
{
"id": "E148",
"title": "Measurement T148",
"text": "ticket_id=T148; actual=billing; predicted=billing; minutes=3.",
"record": {
"id": "E148",
"ticket_id": "T148",
"actual": "billing",
"predicted": "billing",
"minutes": 3
}
},
{
"id": "E149",
"title": "Measurement T149",
"text": "ticket_id=T149; actual=delivery; predicted=other; minutes=4.",
"record": {
"id": "E149",
"ticket_id": "T149",
"actual": "delivery",
"predicted": "other",
"minutes": 4
}
},
{
"id": "E150",
"title": "Measurement T150",
"text": "ticket_id=T150; actual=technical; predicted=technical; minutes=unknown.",
"record": {
"id": "E150",
"ticket_id": "T150",
"actual": "technical",
"predicted": "technical",
"minutes": null
}
},
{
"id": "E151",
"title": "Measurement T151",
"text": "ticket_id=T151; actual=billing; predicted=billing; minutes=6.",
"record": {
"id": "E151",
"ticket_id": "T151",
"actual": "billing",
"predicted": "billing",
"minutes": 6
}
},
{
"id": "E152",
"title": "Measurement T152",
"text": "ticket_id=T152; actual=delivery; predicted=delivery; minutes=7.",
"record": {
"id": "E152",
"ticket_id": "T152",
"actual": "delivery",
"predicted": "delivery",
"minutes": 7
}
},
{
"id": "E153",
"title": "Measurement T153",
"text": "ticket_id=T153; actual=technical; predicted=technical; minutes=8.",
"record": {
"id": "E153",
"ticket_id": "T153",
"actual": "technical",
"predicted": "technical",
"minutes": 8
}
},
{
"id": "E154",
"title": "Measurement T101",
"text": "ticket_id=T101; actual=delivery; predicted=delivery; minutes=4.",
"record": {
"id": "E154",
"ticket_id": "T101",
"actual": "delivery",
"predicted": "delivery",
"minutes": 4
}
},
{
"id": "E155",
"title": "Measurement T102",
"text": "ticket_id=T102; actual=technical; predicted=technical; minutes=5.",
"record": {
"id": "E155",
"ticket_id": "T102",
"actual": "technical",
"predicted": "technical",
"minutes": 5
}
},
{
"id": "E156",
"title": "Measurement T106",
"text": "ticket_id=T106; actual=billing; predicted=disputed; minutes=9.",
"record": {
"id": "E156",
"ticket_id": "T106",
"actual": "billing",
"predicted": "disputed",
"minutes": 9
}
},
{
"id": "E157",
"title": "Measurement T160",
"text": "ticket_id=T160; actual=technical; predicted=technical; minutes=7.",
"record": {
"id": "E157",
"ticket_id": "T160",
"actual": "technical",
"predicted": "technical",
"minutes": 7
}
},
{
"id": "E158",
"title": "Measurement T161",
"text": "ticket_id=T161; actual=technical; predicted=technical; minutes=7.",
"record": {
"id": "E158",
"ticket_id": "T161",
"actual": "technical",
"predicted": "technical",
"minutes": 7
}
},
{
"id": "E159",
"title": "Measurement T162",
"text": "ticket_id=T162; actual=technical; predicted=technical; minutes=7.",
"record": {
"id": "E159",
"ticket_id": "T162",
"actual": "technical",
"predicted": "technical",
"minutes": 7
}
}
],
"brief": "Audit the complete pilot evidence file and produce a reproducible handoff manifest.",
"flawed_output": "Every source record is a unique measured ticket, missing labels count as errors, and satisfaction improved."
}